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Brandon Ferrell, SupervisorMelissa Morrow, Supervisor45 W. Gude Drive, Suite 3500Rockville, MD 20850Phone: 240-740-1637
Staff Directory
Technology → Technology Support
We provide support to all Elementary Schools, all Middle Schools, CTI and five Special Education schools. The School Technology Support team troubleshoots network, software and hardware problems.
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The mission of the Division of Technology Support is to provide daily technology support including operational and maintenance services, information, and assistance focused on customer productivity that is essential to supporting Our Call to Action: Pursuit of Excellence, The Strategic Plan for the Montgomery County Public Schools.
Class 3.0 - ITSS KnowledgeBase
MCPS Technology Distribution Status
Help Desk Website
CSM ServiceNow
MCPS Systems Status
MCPS Business Hub
MCPS Data Privacy and Security
IGT-RA: User Responsibilities for Computer Systems, Electronic Information, and Network Security
Elementary School Testing Schedule
High School Testing Schedule
Job Banding Information
Middle School Testing Schedule
Office of the Chief Technology Officer (OCTO)
PDO - MCPS Professional Development Online
Supporting Services Profession Growth System (PGS)
Department of Technology Integration and Support
Technology Products Ordering Information
The links below only work in the schools and offices:
FIM - Account Management
FIM - Student Login Reports
FMS - Financial Management System